FAQ

Here are answers to some commonly asked questions about TowSafe, a safety program brought to you by Tow Times for towing and recovery industry professionals.

1. Do enrolled employees have to be drivers?

No, enrolled employees can be anyone you choose – company owners, managers, drivers, dispatchers, mechanics, part time or full time employees.

2. How do I conduct my TowSafe monthly meeting?

TowSafe provides you with the materials to host a monthly safety meeting. There are many ways to conduct your company meeting. Here’s one approach:

  • Distribute the TowSafe article before the meeting so employees can read the content ahead of time.
  • During the meeting, hold an open discussion regarding the topics in the articles. Make sure to focus on major areas of concern and elaborate on important safety matters and rules.
  • Ask employees about safety problems they may have encountered while on the job.
  • Discuss ways to safely resolve issues or problems.

3. What is considered a passing grade on the quarterly test?

The grading scale for the quarterly tests are up to each company’s discretion. Here’s a helpful tip: Create a standardized grading scale based on pass or fail. For example, employees who scored an 85% or higher will have passed the test. Anyone who scores below 85% may retake the test.

4. Can the quarterly test be an open book test?

The administration and rules of the tests are up to the discretion of the employer.

5. How do employees get their Certificates of Achievement?

TowSafeprovides a Certificate of Achievement for each employee/participant of the program, upon your company’s annual renewal. The certificates will be mailed to your company owner/manager, who then distributes the certificates based on employees’ performance or grades.

6. Can a small company participate in the TowSafe program?

TowSafe has tiered pricing to accommodate different size towing companies. If your company employs at least five people, you can join the program. You may include additional organizations or companies on your list, such as local fire or police departments, as well as companies you work with, including car/truck dealerships, repair and collision shops, and service stations.